Question 1

Are your products genuine?

Accepted Answer

Yes, all products are sourced from authorized distributors and come with full brand warranty.

Question 2

Can I return or exchange a product?

Accepted Answer

Yes, unused products in original packaging can be returned or exchanged within 7 days of purchase with the receipt.

Question 3

Do you have a product catalog?

Accepted Answer

Yes, visit our Products page to browse our catalog. For specific items, call or WhatsApp us.

Question 4

Can I order products online?

Accepted Answer

Currently we take orders via phone, WhatsApp, or in-store. Online ordering is coming soon.

Question 5

Do you deliver across Kathmandu Valley?

Accepted Answer

Yes, we deliver to Kathmandu, Lalitpur, and Bhaktapur. Delivery is free for bulk orders.

Question 6

Do you offer wholesale pricing?

Accepted Answer

Absolutely. We provide competitive bulk pricing for contractors, builders, and resellers. Contact our wholesale team for a quote.

Question 7

What is the minimum order for wholesale?

Accepted Answer

Minimum order depends on the product category. Contact us for specific details.

Question 8

Can you supply products for a full construction project?

Accepted Answer

Yes, we provide complete BOQ-based electrical supply for construction projects with delivery.

Question 9

Is same-day electrical support available?

Accepted Answer

Yes, we offer same-day electrician visits for urgent issues within Kathmandu Valley.

Question 10

Can I book services and buy products from the same place?

Accepted Answer

Yes. We provide both products and services, so you can get everything from one trusted source.

Question 11

Do you do electrical safety inspections?

Accepted Answer

Yes, we offer complete electrical safety audits for homes and commercial properties.

Question 12

How do I book an electrician?

Accepted Answer

Call us at 9843766006 or send a WhatsApp message. We'll schedule a visit at your convenience.

Frequently Asked Questions